Resources and articles

Blog

The Benefits of Using a Receptionist Service vs. a Call Centre

In the evolving landscape of business communications, choosing the right approach to handle customer interactions is crucial. Many companies face a decision between using a receptionist service and a traditional call centre. While both options offer benefits, a dedicated receptionist service often provides distinct advantages that can enhance your business operations. In this blog post, we’ll explore the key benefits of opting for a receptionist service over a call centre,

Read More »
Business Services, Business Support, Bookkeeping, Reception, Admin, virtual assistant
Delegating
Amanda

Top 5 Reasons to Work with a Reception Service vs a Call Centre

How many times have you missed a sale or important call because you’ve been busy with your business?  Almost worse: you answered the call and promptly forgot to deal with it as you returned to working.  This is the problem that call centres claim to resolve.  In reality while call centres will answer your phone, they will simply take a message for you to deal with when you have time

Read More »
Business Services, Business Support, Bookkeeping, Reception, Admin, virtual assistant
Delegating
Amanda

Top 4 Reasons to work with Customer Support Services vs a Call Centre

How many times have you missed a sale or important call because you’ve been busy with your business?  Almost worse: you answered the call and promptly forgot to deal with it as you returned to working.  This is the problem that call centres claim to resolve.  In reality while call centres will answer your phone, they will simply take a message for you to deal with when you have time

Read More »