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Exploring the full potential
Amanda

The Importance of Service Consistency: Why Leaving Clients to Sort Things Out on Their Own is Risky 

I think we can all agree that service consistency is critical. When companies falter in maintaining reliable service, customers are often left with no choice but to find alternative solutions. This can have long-term repercussions, as clients may eventually realize they can function without the very service they once relied on. The recent Canada Post strike offers a stark example of how disruptions in service can push customers to explore

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December 20, 2024
Amanda Mungal bookkeeping
Goal Setting
Amanda

Small Biz Big Why

Amanda’s big why started with the question: how much money do I actually need? https://youtu.be/TrdEGk1ybXA?si=IUvw_OkRYfBarYWw When challenged to consider how big she could grow It’s Your Time, Amanda started asking herself “how much money do I actually need”.  This is not to say that she doesn’t like nice things, want to travel and do all the things so many business owners work towards . . . she just felt that

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March 28, 2024
In the News
Amanda

Snow Happens:  Lessons Learned About the Importance Of Systems During the 2022 Snow Storm in Vancouver

In life and in business “snow happens” and how we deal with it makes all the difference.   Eager to see family we have not seen since pre-covid, my family and I headed to the Airport at 5 am on December 20th.   The day started with a broken-down airport shuttle bus but thanks to Uber we still managed to get to the airport 3 hours early for our USA flight.  Whew

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December 22, 2022
In the News
Amanda

A Living Wage is Important Even When Outsourcing

As the owner of an outsourcing agency, I keep my eyes open on social media for people looking for VA’s, bookkeepers etc..  This week, I saw a post by someone looking for a Virtual Assistant in a women’s business owner group on Facebook.  The offering is $25/hour for a part-time gig (about 5 hours a week) 2 of those hours need to be at her office/home and 3 hours will

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November 23, 2022
In the News
Amanda

More money in my bank? Bill C-30 enhances the GST Credit.

Did you wake up to more money in your bank this morning and aren’t sure why? On October 18th Chrystia Freeland sponsored bill C-30 which enhances the GST Credit. The bill amends the income tax act to double the GST Credit for 6 months (an annual increase of 50%). Just like your existing GST credit this money is non-taxable and intended to provide Canadians with less mean additional funds to

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November 4, 2022
COVID-19 business services
In the News
Amanda

COVID-19 and Your Business

Our phones have been ringing all day with clients wanting to know what if any relief there is in sight for them as business owners during COVID-19.  Today Justin Trudeau announced an additional $82Billion to support Canadians and businesses.  This article breaks down the various programs and initiatives and how they will affect you or your business and how you can access them. Sick Leave If your employees need to

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March 18, 2020
planning, being prepared, emergency kit, virtual assistant
In the News
Amanda

Quadriga’s lost millions and what it teaches us on planning and being prepared

What’s the Girl Guide motto – “be prepared”?  Typically, when writing about passwords, email etcetera we are cautioning you to be top secret and careful.  The flip side to secrecy as a business owner is being prepared.  Do you have a plan in place for your business in case you are suddenly out of commission?  Are you the only one with access to items required for your operations to continue? 

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February 6, 2019